Temukan jawaban untuk pertanyaan umum tentang produk, proses pemesanan, dan layanan kami.
Our standard MOQ is 1kg for most essential oils and 5kg for carrier oils. For bulk orders, we offer competitive tiered pricing.
Yes, we provide free samples for quality evaluation. Customers only need to cover the shipping cost. Kontak our sales team to request your samples.
Simply contact our sales team via email or the inquiry form. We will send you a proforma invoice with product details, pricing, and shipping terms. Once confirmed, we proceed with production and shipment.
Yes, we support consolidated orders. You can mix different essential oils, carrier oils, and other products in a single shipment to optimize logistics costs.
We hold ISO 9001, GMP, HACCP, Kosher, Halal, and USDA Organic certifications. All products meet international quality standards for B2B distribution.
Yes, every shipment includes a Certificate of Analysis (COA) and Material Safety Data Sheet (MSDS). These documents are also available upon request before ordering.
Absolutely. All our essential oils are 100% pure and natural, free from synthetic additives, fillers, or carriers. Each batch undergoes rigorous GC-MS testing to verify purity and composition.
We offer three shipping methods: express courier (DHL, FedEx, UPS) for small orders, air freight for medium volumes, and sea freight for bulk shipments. We recommend the most cost-effective option based on your order size and destination.
Our main export ports are Guangzhou and Shanghai. Both ports offer frequent sailings to major destinations worldwide, ensuring timely delivery.
Yes, we manage all export documentation including commercial invoice, packing list, certificate of origin, bill of lading, and any destination-specific certificates required by customs.
Yes, we provide full OEM and private label services. We can customize bottle types, labels, packaging, and branding according to your specifications. Our design team can assist with label artwork and packaging design.
The minimum order quantity for OEM and private label orders is 5kg for bulk oils or 100 units for bottled products. Custom packaging and label design may have additional setup requirements.
We accept T/T (bank transfer), L/C (letter of credit), and Western Union. For new clients, we typically require a 30% deposit with the balance paid before shipment. Established clients may qualify for net terms.
All prices are quoted in USD as standard. We can also accept EUR and CNY for certain transactions. Please confirm with our sales team when placing your order.
